Chances are, you arrived on this very page because you have a deep passion for education and people development. You love to help people flourish, live up to their potential, and reach their goals. You love catching that spirit.

If that’s you, this opportunity might be suitable for you.

At RevoU, we are on a mission to transform the state of higher education in Southeast Asia, and together with it, the lives of millions of people. We are building an alternative to traditional universities and vocational schools, rethinking how education should serve both students' and employers' needs in Indonesia's booming digital economy.

We offer an intensive live online program, teaching our students the hard and soft skills they need to launch or accelerate their tech industry careers. In our first 12 months, we have launched our first program, establishing ourselves as the fastest growing online higher education platform in Indonesia, doubling our student intake every batch, and facilitating hundreds of students to start their dream career in the Digital Marketing field.

Role Description:

As a Section Manager, you will work to keep the in-class and outside-class atmosphere positive yet productive in order for students to get the best out of their learning experience at Career Support and eventually improve their job-seeking skills. With your high empathy, great communication skills, and the data-driven solution you will be one of the key players in building a more impactful Job Seeking Program.

Education is a socio-economic escalator that can transform lives. If you seek a legacy of social impact, join us on the ground floor as a primary force to revolutionize education for millions of people!

More specifically you will:

Class Success & Support

  • Responsible for classroom management, before, during, and after class, with the goals of helping students have an enjoyable learning experience.
  • Manage classroom and chatroom interactions to ensure high engagement and optimal learning.
  • Proactively identify and help students when they face challenges in their learning.
  • Improve students' learning experience through evidence-based insights and intervention.

Instructor & Career Coach Support

  • Manage Instructors to ensure they are fully briefed, deliver awesome classes, and engage closely with students.
  • Engage with instructors to improve their performance by giving performance feedback.
  • Coordinate with the Career Coaches to deliver workshops critical to student success.

Students Management

  • Manage the communication with students and Career Coaches regarding classes, cases, feedback, and our tracking tools, or other information that is related to the program.
  • Deliver and track regular reports of career support main performance KPIs (such as student attendance, assignments, and feedback) to students.

Requirements:

  • Excellent time & people management because you will be dealing with multiple stakeholders with their own needs and challenges.
  • Structural thinking. You are able to identify & prioritize the most important things to do with good reasons. As a Section Manager, a random approach to addressing issues will backfire on your productivity and wellbeing.
  • High empathy and great communication skills. You will be spending most of your time talking to our students, instructor, or other teams. You will lead the live sessions of our career placement class so the public speaking experience will be a huge advantage. You will also need to be able to read the room and smoothly calculate your response in order to keep the class atmosphere positive and productive.
  • Detail-oriented. A great class is not only about tight engagement or fun activity but also an “error-free” operational experience. Students don’t have to worry about feeling disturbed by a technical error while they learn.
  • Collaborative attitude, because here at RevoU, we support each other out almost naturally. It’s embedded in our culture. You contribute, communicate, and are not afraid to speak up or ask for help. Simply stated, you are a solid team player.
  • High Initiatives. You act as quickly as you can. You are the type of person who prefers to prevent than repair. Even though you need to repair, you go the extra mile out of your solutive attitude. You move fast and go far to ensure students and Career Coaches get the best treatment because you deeply care
  • Willing to work on weekdays night & Saturday morning. Given that RevoU is a vocational school, our students have day jobs or are still attending college. Therefore we held all the classes at night at 7 - 9 PM and Saturday morning at 10 AM - 12 PM. The good news is, the working hours are flexible.

Benefits:

Our first promise - the ride of a lifetime

  1. You will be joining the company in its most exciting phase, where things will move and change at a crazy pace and where the impact you will have on the overall business trajectory will be huge. You will witness the rapid scaling of our organization from just a few of us (we are still a relatively small team) to hundreds of incredibly talented and diverse people in the months and years to come.

The second promise - a good place to work

  1. We are building a company that takes the growth of its employees on the same level as that of its students. It’s our mandate to make every one of our employees perform at the maximum of their capacity so that they can do here, at RevoU, the very best work of their lives. In practical terms:
  2. We deeply value employee appreciation and we are going the extra mile to make everyone’s work feel appreciated and valuable
  3. We are creating a culture of transparency and radical, caring feedback. That is, of radical candor, to keep a zero-tolerance for bad management, making coaching and mentoring one of our fundamental values, not only towards our students but also towards our employees. For a more in-depth view of the type of organization we are building, you can read some of our Founder’s thoughts on these topics

The third promise – you will feel proud about your work

  1. We believe that finding a fulfilling career should be among the most important priorities in one's life and that today’s job market offers endless opportunities to change the lives of many, for the better. You will play a fundamental role in making this possible.
  2. And nothing will beat the sense of accomplishment once you will see that happening. Especially once you see that happening at scale.