At RevoU, we are on a mission to transform the state of higher education in Southeast Asia, and together with it, the lives of millions of people. We are building an alternative to traditional universities and vocational schools, rethinking how education should serve both students and employers' needs in Indonesia's booming digital economy.

We offer an intensive online live program, teaching our students the hard and soft skills they need to launch or accelerate their tech industry careers.

We are currently bridging the gap between university education and the digital industry. In the future, we expect to be an alternative and become a primary option for students looking to enter work in the digital economy.

If you are looking to have a real impact on people's lives by giving them the education needed to transform their careers, we might have a role for you!

We are looking for a Student Counselor to build and nurture close relationships with students from all of our academic programs to help optimise their learning success and satisfaction.

General Description:

As a Student Counselor, you will work hand in hand with the larger Faculty Ops Team to help students to excel in their course by offering them counseling help, both academic or personal. Our program is designed to be an intensive course that requires a huge investment in time and energy, hence many issues and stress might build up along the way. To ensure we can achieve this goal, we would expect you to be proactive in checking the students wellbeing as well as responsive to any urgent matter raised by them.

Responsibilities:

To help students navigate optimally throughout our learning programs, it is expected that you:

  • Work with the faculty ops team to track, address and solve student cases as they arise.
  • Become a trusted point of contact for students to understand their issues and facilitate solutions directly or via the relevant internal stakeholders.
  • Reach out proactively to students facing issues indicated by factors such as negative trends in academic performance, low attendance, missed assignment deadlines, complaints by peers, and poor feedback scores.
  • Develop practical frameworks to help students define their personal learning goals and hold coaching sessions if required.
  • Observe patterns in student behaviour to identify and suggest better methodologies for the admissions team to filter non-performers.
  • Evaluate students at the start of every batch to help faculty ops to organize students into more effective sections, study groups, and project teams.
  • Closely review the admissions profiles of all students in new batches to assist the faculty ops teams to flag high risk individuals to anticipate potential conflicts with peers.
  • Provide input to the next team on students that continue to labs and career placement services to improve their adjustment period and career direction.

Qualifications:

  • Psychology background preferred, ideally with 1-2 years of counselling experience.
  • Excellent active listening and communication skills.
  • Socially perceptive with patience, friendliness, and accommodating personality.
  • Excellent interpersonal and mediation skills.
  • Ability to speak and write in both English and Bahasa Indonesia.
  • Passionate about the counseling profession.
  • Love to teach, share knowledge, and look to have a positive impact on society.
  • Analytical and enjoys working with others.
  • Proactive, independant and detail oriented.

Benefits:

Our first promise - the ride of a lifetime

You will be joining the company in its most exciting phase, where things will move and change at a crazy pace and where the impact you will have on the overall business trajectory will be huge. You will witness the rapid scaling of our organization to hundreds of incredibly talented and diverse people in the months and years to come.

The second promise - a good place to work

We are building a company that takes the growth of its employees on the same level as that of its students. It’s our mandate to make every one of our employees perform at the maximum of their capacity so that they can do here, at RevoU, the very best work of their lives. In practical terms:

We deeply value employee appreciation and we are going the extra mile to make everyone’s work feel appreciated and valuable

We are creating a culture of transparency and radical, caring feedback. That is, of radical candor, keep a zero-tolerance for bad management, making coaching and mentoring one of our fundamental values, not only towards our students but also towards our employees. For a more in-depth view of the type of organization we are building, you can read some of our Founder’s thoughts on these topics

The third promise – you will feel proud about your work

We believe that finding a fulfilling career should be among the most important priorities in one's life and that today’s job market offers endless opportunities to change the lives of many, for the better. You will play a fundamental role in making this possible.

And nothing will beat the sense of accomplishment once you will see that happening. Especially once you see that happening at scale.

These are 3 most important promises we are making to you.

If you are looking for typical ‘startup’ benefits: flexible and remote working environment, an attractive package, premium health insurance, etc => we are offering you all these benefits as well.

But don’t join us for these, join us first and foremost for the 3 reasons above.